Cookie Policy
Version 1.0 | Effective Date: January 23, 2026 | Last Updated: January 23, 2026
This Cookie Policy explains how ConvoWize LLC and any of its current or future subsidiaries, DBAs, or associated affiliates ("ConvoWize," "we," "our," or "us") uses cookies and similar technologies to recognize you when you visit our website and use our services (the "Platform"). It explains what these technologies are, why we use them, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files that are stored on your browser or device when you visit a website. They help us recognize your browser, remember preferences, and improve your experience.
Cookies may be:
- First-party cookies: Set by us directly on your device.
- Third-party cookies: Set by external services we use (e.g., analytics providers).
Cookies can also be:
- Session cookies: Deleted when you close your browser.
- Persistent cookies: Remain on your device until they expire or are manually deleted.
2. Why We Use Cookies
We use cookies and similar technologies to:
- Ensure the Platform functions properly
- Improve performance and speed
- Store user preferences and settings
- Analyze traffic and usage behavior
- Personalize the user experience
- Deliver relevant content and features
Some cookies are essential to the operation of the site, while others are used for analytics and customization.
3. Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for basic functionality and access to secure areas of the Platform. |
| Performance Cookies | Collect data on how users interact with the Platform (e.g., most visited pages). |
| Functionality Cookies | Remember user preferences and choices to enhance usability. |
| Analytics Cookies | Help us understand how the Platform is being used and improve it accordingly. |
| Third-Party Cookies | Set by external services like Google Analytics or embedded content providers. |
Specific Cookies We Use
| Cookie Name | Provider | Purpose | Expiration |
|---|---|---|---|
| sb-*-auth-token | Supabase | Authentication session management | Session |
| sb-*-auth-token-code-verifier | Supabase | OAuth PKCE flow security | Session |
| _ga | Google Analytics | Distinguish unique users | 2 years |
| _ga_* | Google Analytics | Persist session state | 2 years |
| _gid | Google Analytics | Distinguish users | 24 hours |
| __vercel_live_token | Vercel | Preview deployment authentication | Session |
| theme | ConvoWize | Store user theme preference | 1 year |
| cookie_consent | ConvoWize | Remember cookie preferences | 1 year |
4. Managing Your Cookie Preferences
You have the right to accept or reject cookies.
You can:
- Adjust browser settings to block or delete cookies
- Use in-browser cookie consent tools if presented
- Opt out of third-party analytics using tools like:
Browser-Specific Instructions
Please note: Disabling cookies may affect the functionality and performance of the Platform, and some features may not work as intended. Essential cookies cannot be disabled as they are required for the Platform to function.
5. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology, law, or our practices. Any updates will be posted here with a revised effective date. Continued use of the Platform after updates constitutes your acceptance of the policy.
6. Contact Us
If you have questions or concerns about our use of cookies or this policy, please contact us:
See also: Privacy Policy | Terms of Service